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Basic Troubleshooting

Try following these steps if you are having a problem with one of Interlocken's Mobile Applications:

  1. View the App Video
    Each App Video can be found near the top of its product page.
  2. Restart your device.
    Many issues can often be resolved with this simple step.
  3. Re-download the App. from the App. Store.
    You will not be charged for re-downloads once you have purchased the App.
  4. Email us at: Email Support
    We will respond within 24 hours.



  Welcome to Interlocken's Main Support Page
  • Check out the 'Basic Troubleshooting' section to the left.
  • Also, see the FAQ's using the 'Select An App' pulldown above.
  • If all else fails please don't hesitate to email our support staff (link is to the left).